Create a new User

New Users are no longer created directly in meddevo - instead, the user management is displayed in the App Dashboard visible right after login.

If you are in meddevo, click on your user name at the bottom left to open the user mnue. There, you can click "Apps" to navigate back to the App Dashboard you see directly after login.

Please note, that the video here is out dated and still shows the old user management. The video will be updated as soon as possible! Please follow the written descriptions below for the new User Management.

In the new User Management, click the button "Invite user" and fill out the required information (Email Address and Access Role). For more information on the Access Roles, please consult our article User Access Roles in meddevo: Overview and Application.

The user will receive an email informing him that he was invited to meddevo. Through the link provided in the email, they can then set up their meddevo account.

Troubleshooting

If the invitation mail did not reach the new user:
1. Please check the spam/junk folder.
2. Use the "Resend invitation" function to send a new invitation e-mail. The "Resent" function can be found when clicking the three dots on the right side next to each user.
4. If the invitation mail does still not reach the user, contact the meddevo support.